Welcome to the IntegraTech Distribution Help Center!
There are a few ways to find the answer you are looking for.
FREQUENTLY ASKED QUESTIONS
1. Will my order ship on the same day I place the order?
Most orders placed before 2:00PM EST will ship same day. Otherwise, they will ship next day from the warehouse nearest your delivery address.
2. Does IntegraTech have a minimum order amount?
Yes, orders must meet a $100 minimum.
3. Can I be setup on payment terms?
Yes, payment terms are available to returning customers after a credit check.
4. Is shipping free?
Yes, meeting the minimum order amount of $100 also prepays your freight.
5. How does my order ship?
It will always ship “Best Way,” meaning that smaller orders ship via standard-ground parcel carriers (typically UPS) and larger/heavier orders may arrive on their own pallet via a standard freight carrier.
6. If I need a large quantity of parts, can I qualify for a discount?
Yes, just submit a request for a price evaluation and a representative will respond with a quote within one business day.
7. How can I add special instructions to my order?
When checking out, there will be a field to any special comments, and that field is always reviewed by one of our representatives prior to processing your order.
8. What is your basic return policy?
Any defective or incorrect part will be fully refunded.